Can I update my particulars?

Can I update my particulars?

Please note that once you have submitted your profile information to Coinhako, you will not be able to edit it on your own. However, if you have a need to change any of your particulars you can contact our support team here.

Change of Address

Please send us a proof of address that is dated within the last 3 months, addressed to your name and displayed in full page.

You may submit the following:

  1. Utility Bills
  2. Phone Bills
  3. Tax Bills

Change of Phone Number

Kindly provide us with your new phone number here.

We will update your account details accordingly after verification via SMS. 

Have you updated your particulars? Login to start buying and selling cryptocurrency now! 

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