Changes to Coinhako Points & Rewards (Effective 27 Oct, 2025)
What’s changing?
We’re switching from percentage-based discounts (%-off vouchers) to fixed dollar-value vouchers. This means your points now converted into a clear dollar amount for trading fee discounts.
- New conversion rate:
- $1 discount = 2,800 points.
- S$1 discount = 2,140 points
- Earning unchanged: You still earn 1 point for every US$5 traded (or 1 point for every S$5 traded) — the earning rate is the same for both currencies.
- Where it applies: Discounts apply to trading fees at checkout (not crypto amount).
- Why this change: Fixed $ amounts are clearer and keep the program sustainable.
- No new %-off vouchers will be issued after 27 Oct 2025.
Choose the Right Voucher Currency
When redeeming, please match the voucher currency with your trade currency:
- Use S$ vouchers for SGD trade orders
- Use US$ vouchers for USD trade orders
- You cannot apply a US$ voucher to an SGD trade (and vice versa)
- Once redeemed, a voucher’s currency cannot be changed or reversed.
For example, if you redeem a US$ voucher, it cannot be converted to an S$ voucher, and vice versa.
Tip: Each voucher clearly shows its currency label (S$ or US$) — double-check before redeeming to avoid mistakes.
How redemptions work
Choose a discount value, redeem with points, and apply it at checkout:
Currency | Points needed
| Voucher Value |
USD | 2,800 points
| $1 off trading fees |
SGD | 2,140 points | S$1 off trading fees |
USD | 8,400 points | $3 off trading fees |
SGD | 6,420 points | S$3 off trading fees |
USD | 14,000 points | $5 off trading fees |
SGD | 10,700 points | S$5 off trading fees |
FAQ
Q: Will my existing %-off vouchers still work?
A: Yes, any % vouchers already issued remain valid until their stated expiry. From the effective date, new redemptions use $-value vouchers.
Q: Can I combine multiple $-value vouchers on one trade?
A: No. It’s one voucher per trade.
Q: Do points expire?
A: No. Your points remain valid until you redeem them.
Q: Is there a limit to how many vouchers I can redeem? Any per-user limit?
A: No per-user cap at launch. If we introduce a cap in future, we’ll announce it here first.
Need help?
If you run into issues redeeming points or applying vouchers, please
Contact Support
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