Changes to Coinhako Points & Rewards (Effective 27 Oct, 2025)

Changes to Coinhako Points & Rewards (Effective 27 Oct, 2025)

What’s changing?

We’re switching from percentage-based discounts (%-off vouchers) to fixed dollar-value vouchers. This means your points now converted into a clear dollar amount for trading fee discounts.
  1. New conversion rate: 
    1. $1 discount = 2,800 points.
    2. S$1 discount = 2,140 points
  2. Earning rate: Earn approximately 1 point for every S$3.43 traded. Points are calculated based on the trade value and rounded down to the nearest whole point.
  3. Where it applies: Discounts apply to trading fees at checkout (not crypto amount).
  4. Why this change: Fixed $ amounts are clearer and keep the program sustainable.
  5. No new %-off vouchers will be issued after 27 Oct 2025.
Note: Previously, points could redeem crypto amounts; this was removed on June 19, 2025 to meet MAS requirements — read more: Changes to Coinhako Rewards & Referral Programs (Effective June 19, 2025)

Choose the Right Voucher Currency

When redeeming, please match the voucher currency with your trade currency:
  1. Use S$ vouchers for SGD trade orders
  2. Use US$ vouchers for USD trade orders
  3. You cannot apply a US$ voucher to an SGD trade (and vice versa)
  4. Vouchers can only be used for eligible spot buy/sell orders and cannot be applied to Recurring Buy or Limit Order transactions
  5. Once redeemed, a voucher’s currency cannot be changed or reversed.
    For example, if you redeem a US$ voucher, it cannot be converted to an S$ voucher, and vice versa.
Tip: Each voucher clearly shows its currency label (S$ or US$) — double-check before redeeming to avoid mistakes.

How redemptions work

Choose a discount value, redeem with points, and apply it at checkout:
Currency
Points needed
Voucher Value
USD
2,800 points
$1 off trading fees
SGD
2,140 points
S$1 off trading fees
USD
8,400 points
$3 off trading fees
SGD
6,420 points
S$3 off trading fees
USD
14,000 points
$5 off trading fees
SGD
10,700 points
S$5 off trading fees

FAQ

Q: Will my existing %-off vouchers still work?
A: Yes, any % vouchers already issued remain valid until their stated expiry. From the effective date, new redemptions use $-value vouchers.
Q: Can I combine multiple $-value vouchers on one trade?
A: No. It’s one voucher per trade.
Q: Do points expire?
A: No. Your points remain valid until you redeem them.
Q: Is there a limit to how many vouchers I can redeem? Any per-user limit?
A: No per-user cap at launch. If we introduce a cap in future, we’ll announce it here first.

Need help?
If you run into issues redeeming points or applying vouchers, please Contact Support