Error: You are not allowed to trade
In order to trade, users must verify their Coinhako accounts. You may check the status of your account verification here: https://www.coinhako.com/wallet/settings/verification
Here is how to proceed after checking your status:
1. NO, my account has not been verified.
- I have not submitted my documents for verification.
No worries! Submit the required documents and wait for the support team to verify your account.
- I have submitted the documents and am waiting for approval.
No worries! The support team will verify your account soon. We typically take about 1 business day to process verifications.
- I have submitted documents and got rejected.
No worries! Re-submit the documents and wait for the support team to re-verify your account.
2. YES, my account has been verified.
- Contact us at hello@coinhako.com for further assistance.
For more information about account verification, please visit:
https://desk.zoho.com/portal/coinhako/en/kb/articles/coinhako-verification-guidelines
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