Fiat Deposit Refunds: What You Need to Know

Fiat Deposit Refunds: What You Need to Know

Important: Make sure your bank deposit matches your verified name and follows the instructions.

If your deposit:

  • Does not come from a bank account under your verified name, or

  • Includes the wrong transaction note, comment, or description,

it will be refunded.

Refunds:

  • Will have a 2% processing fee

  • Can take up to 7 business days to reach your bank

  • Will only be sent to a bank account we’ve verified belongs to you


    • Related Articles

    • How to Deposit Fiat on Coinhako

      This article covers how to deposit fiat (SGD or USD) into your Coinhako account. Before You Deposit — Important Tips Do not include terms like "Bitcoin", "Cryptocurrency", or "Coinhako" in your transfer details. Only use a bank account that matches ...
    • How to withdraw fiat on Coinhako

      What's Changed — Important Update We're updating how withdrawal bank accounts are verified on Coinhako to strengthen the security of your fiat withdrawals. Previously, you could manually add bank account as a withdrawal destination. Now, manual bank ...
    • How To Deposit USD to Coinhako using Bank Transfers

      How to Deposit USD to Coinhako? To deposit USD into your Coinhako account, follow these steps: Log in to your online banking account. Go to the "Transfers" or "Payments" section. Select "Overseas Transfer" or "International Transfer." If you're using ...
    • How to Import Your Proof of Attendance (POA) NFT to Your Crypto Wallet

      A Proof of attendance (POA) non-fungible tokens (NFT) are unique digital mementos that shows you attended an event — like a virtual badge or sticker. These are becoming a fun and popular way to remember your experiences. After you’ve minted (created) ...
    • FAQs About Buying Crypto with GrabPay on Coinhako

      In this article, you’ll learn how to use GrabPay and get answers to the most common questions. 1. How do I buy crypto with GrabPay? Just follow these steps: Open the Coinhako app. Tap on the crypto you want to buy, then hit 'Trade'. Select 'Buy'. ...