FAQs About Buying Crypto with GrabPay on Coinhako

FAQs About Buying Crypto with GrabPay on Coinhako

In this article, you’ll learn how to use GrabPay and get answers to the most common questions. 

1. How do I buy crypto with GrabPay?

Just follow these steps:
  1. Open the Coinhako app.
  2. Tap on the crypto you want to buy, then hit 'Trade'.
  3. Select 'Buy'.
  4. Enter how much you want to spend.
  5. Under 'Payment method', select 'GrabPay Wallet' as your payment method.

  6. Hit 'Preview Buy' to review your order.
  7. Tap 'Buy' when you're ready.
  8. You'll be redirected to log in with Grab.
  9. Enter your Singapore mobile phone number and tap 'Continue'.
  10. Follow the instructions on your Grab app to pay and complete the order.

2. What are the fees?

A 2.8% processing fee applies to all GrabPay transactions. (Effective from 1 April 2023)

3. Do my name on Grab and Coinhako need to match?

No, the names don't need to match. But for best results, we recommend using your own Grab account. 

4. What are the transaction limits?

GrabPay has the following limits for verified users:

  1.  Daily limit: SGD $5,000
  2. Anual limit: SGD $30,000

⚠️ If you go over the limit, your transaction won't be processed.

5. My GrabPay order is still processing. What should I do?

GrabPay transactions usually go through instantly. If it fails, your money will be refunded to your GrabPay Wallet. 

6. My transaction was canceled, but my GrabPay balance was charged. What now?

You should not be charged for a cancelled transaction. Please contact our support team and we'll help you sort it out.

​​​​7. Can I withdraw money to my GrabPay wallet?

❌ No, Coinhako does not support withdrawals to GrabPay at the moment.



Ready to try it? Buy Crypto with GrabPay now!


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