How Do I Send Crypto using Sygna Hub?

How Do I Send Crypto using Sygna Hub?

What is Sygna Hub?

It is a Travel Rule compliance solution that helps virtual asset service providers (VASPs) share privacy-secure and accurate transmittal data with each other.


How do I send crypto using the Sygna Hub protocol?


Please make sure that the beneficiary exchange/VASP supports Sygna Hub before sending


Step 1: On the Send page, select “via Sygna Hub


Step 2: On the same page, ensure that you do the following:

  • Fill in the correct recipient’s address

  • Choose the correct address destination 

  • Fill in the correct user code* 

  • Fill in the correct amount to send

  • Read, understand and agree to Coinhako’s Recovery Policy


Once done, select “Preview transaction


*The user code is not the same as the user’s name



Step 3: Select “Proceed to send


Step 4: Select “Get the code” and enter the verification code sent to your email. Then, enter the OTP from your authenticator app. Once done, select “Confirm to send”


Step 7: Your transaction will be processed. In the meantime, select “Return to Super Wallet”  

Can I use the recipient’s name instead of their user code?

Please note that the user code may be different from the recipient’s name. Your transaction may be unsuccessful if the user code was entered incorrectly.


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