How do I use PayNow to fund my trades?

How do I use PayNow to fund my trades?

This article shows you how you can use PayNow to fund your Coinhako account and answers some frequently asked questions. 


How do I use PayNow?

1. On the Superwallet page, select Deposit under SGD

2. Select PayNow

3. On this page, you will see your PayNow deposit details

  • UEN: 201332728RSGD

  • Unique deposit code: Unique to each user and transfer method

  • PayNow QR: Contains the UEN and deposit code unique to each user


4. Save the QR code and upload to your bank app, or copy and input the UEN and Deposit Code into your banking app to deposit:


DBS/POSB


  1. Launch your DBS/POSB app.

  2. Select ‘PayNow’ and log in.

  3. Select ‘PayNow to UEN’, then enter the UEN copied from your Coinhako app.

  4. Enter the amount and the Deposit Code under ‘Enter UEN/Bill reference No.’, then select ‘Next’. 

  5. Select ‘Transfer Now’.

 

OCBC 


  1. Log in to your OCBC app

  2. Tap on the menu in the top-left of the screen.

  3. Select ‘Transfer and Payment’.

  4. Select UEN and enter the UEN copied from your Coinhako app, then select ‘Hako Technnology Pte Ltd’.

  5. Enter the amount and enter the Deposit Code under ‘Add a message’, then select ‘Next;

  6. Confirm that all the information displayed is correct, then slide to complete the transaction. 


UOB


  1. Log in to your UOB app

  2. Tap on the 'Home' icon on the bottom bar

  3. Go to 'PayNow' and select UEN

  4. Enter the UEN, Deposit and the amount

  5. Select ‘Next’

  6. Confirm that all the information displayed is correct, then slide to complete the transaction. 


For PayNow guides for other banks, refer here:

Does Coinhako charge for PayNow deposits?

Banks in Singapore do not charge for outgoing or incoming PayNow transfers, and Coinhako does not charge any additional fees for PayNow.

How long do deposits take?

PayNow deposits will typically be processed within 5 minutes, though there may be occasions where banks are down for maintenance, or if your transaction gets checked by the bank. In such cases, it can take anywhere from a few minutes to a couple of hours for the transaction to be processed or refunded.

Which banks are supported?


Bank name

Limits

DBS/POSB

  • 1,000 SGD a day (without token)

  • Daily limits vary according to your own bank settings

OCBC

  • 1,000 SGD a day (unsaved recipient)

  • Your own selected daily limit (saved recipient)

  • Cap of 200k SGD per day (300k SGD per day for Premier banking clients)

UOB

  • 5,000 SGD (without adding recipient)

  • Up to user’s account limit (after adding recipient and with digital token approval)


Standard Chartered

  • 1,000 SGD a day (without token)

  • 10,000 SGD a day Manual one-time transfer by typing in UEN and deposit code (with token)

  • 50,000 SGD a day Scan QR (with token)

  • Up to user’s daily FAST limit with the bank - Saved PayNow Recipient


Citibank

  • Up to 10,000 SGD a day (token required for amounts over 1,000 SGD)


GrabPay

  • Maximum of 5,000 SGD a day 

  • Maximum of 30,000 SGD a year


What happens if I do not provide a deposit code?

If the deposit code is not provided, the deposit will automatically be refunded within 24 hours, though most refunds should take less than 30 minutes.

What happens if I provide the wrong deposit code?

If the deposit code provided is for a different transfer method, the deposit will fail and you will be refunded automatically. 

If the deposit code provided belongs to another user, the money will be deposited into their account instead of yours.

Does Coinhako support PayNow withdrawals?

Not at the moment, but we’re looking into bringing this feature to you soon.


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