How to Manually Verify Your Wallet Address on Coinhako

How to Manually Verify Your Wallet Address on Coinhako

To prove that you control a personal (non-custodial) wallet address, you can manually verify it by sending a small amount of crypto (~SG$1-2) from that wallet to your Coinhako account. Once received, your wallet address will be automatically verified.

Steps to Manually Verify Your Wallet

Step 1: Go to "Address Book", select the wallet you want to verify, then tap “Verify address”

Step 2: Choose “Verify manually”, and click "Verify now"



Step 3: Select the crypto for verification. Double check the wallet address and the associated name are correct. Then tap “Continue to transfer details”

Step 4: Review all transfer details carefully: 
  • Ensure you’ve selected the correct crypto
  • Make sure your wallet has enough balance for the transfer
  • Use the "Copy" function to get the exact amount and Coinhako address for the transfer
  • Ensure your non-custodial wallet address is accurate

Step 5: Send the exact amount of crypto from your wallet to the provided Coinhako address. Then, tap “I’ve made the deposit”.

Step 6: Your verification will begin processing. Tap “Return to Wallet” to exit.

Step 7: You'll receive an email once your wallet has been successfully verified.

FAQs

What happens to the tokens I send for verification?

They will be credited to your Coinhako account.

How long do I have to send the tokens?

You must complete the transfer within 24 hours of starting the manual verification.

Can I use any tokens for verification?

No. Only the supported tokens shown during the verification process should be used. Do not send unsupported tokens.

My verification timed out, what now?

You can retry the verification or request a refund (see below).
Alternatively, you can verify a different wallet address.

Can I request a refund?

Yes, If your transfer meets all of the following:
  • Sent to a Coinhako address via the selected network.
  • Sent from an address you did not intend to verify or sent the wrong amount.
  • The refund amount exceeds the withdrawal fee.

My wallet has no tokens - can I still verify manually?

No. Manual verification requires you to send tokens. If you don't have any, use the "Connect your wallet" method instead.

Can I verify a hardware wallet address manually?

You can, but we recommend using the "Connect your wallet" method instead.

    • Related Articles

    • How to Verify Your Wallet Address by Connecting Your Wallet

      In this article, you’ll learn how to verify your personal wallet using the "Connect Your Wallet" method. This method verifies that you own a personal (non-custodial) wallet by asking you to sign a message. You'll be redirected to Coinhako's ...

    • All You Need to Know About Requesting a Refund on Coinhako

      When should I request a refund? You may need to request a refund in the following situations: Inaccurate declaration of the sender’s origin: If the origin of the address used to send crypto is declared incorrectly (e.g. selecting Exchange B instead ...

    • FAQs about the Travel Rule

      ? What is the Travel Rule? This article answers common questions about the Travel Rule and how it may affect you as a Coinhako user. 1. What is the Travel Rule? Introduced in June 2019 by global regulators, the Travel Rule is designed to prevent ...