Password Reset Instructions

Password Reset Instructions

This article talks about the different ways you can reset your Coinhako password. 

Resetting your password on the Login page

1. Select the 'Login' button.


2. Select 'Forgot your password?'

 

3. Enter the email address registered with Coinhako.

4. An email will be sent to your Coinhako email. Follow the instructions in the email to reset your password.


* Please note that withdrawal of fiat and crypto will be disabled 24 hours after your password is reset.


Resetting your password on the Account tab

1. Navigate to the ‘Account’ tab, then select ‘Account information’.

2. Select ‘Change’ on the Password field.


3. Fill up the relevant fields accordingly and select ‘Update’ once done.


* Please note that withdrawal of fiat and crypto will be disabled 24 hours after your password is reset.


Reset your password? Buy crypto with SGD or VND now!

If you require further information, do not hesitate to contact us here or visit our Blog for the latest updates.


    • Related Articles

    • Password Basics

      Tips For Creating A Secure Password When it comes to your trading accounts, password security is of great importance. The Coinhako team has put together four tips to help you generate more reliable and secure password(s) to reduce the risk of your ...
    • Guide to 2FA on Coinhako

      What is Two-Factor Authentication (2FA)? 2FA helps users verify their identity with a secondary piece of information on top of their email and password combination. 2FA usually comes in the form of a six-digit code generated by an external ...
    • What Do I Do If My Account Has Been Compromised?

      I think I just got scammed. What should I do? Reset your password for your email and all other accounts. Make a police report at your nearest police station or online. Submit a ticket to Coinhako about the suspicious transaction, along with the ...
    • Coinhako's User Security Guide

      At Coinhako, users' tokens and funds are our foremost priority. As we continue to ramp up security measures and maintain a secure platform for all users to trade, we would like to encourage users to play a part in their personal data protection as ...
    • Account Security Best Practices

      How Can You Keep Your Coinhako Account Safe? At Coinhako, the security of our users' trading accounts and funds is our top priority. In order to trade cryptocurrencies securely, it is crucial for you to guard your account to protect your digital ...