FAQs
Frequently Asked Questions (FAQ) About KYC
How long is my verification take at Coinhako? With our SingPass integration, it should take no more than a few minutes to complete the KYC. If your verification is taking longer than stated, kindly contact our support team for assistance or try some ...
FAQs about Coinhako
Fee and charges How much are Coinhako fees? We charge varying fees for using different features on our platform: Transaction Type Fees Spot trade (SGD/USD) 0.6% Limit order 0.5% Recurring buy 0.5% OTC (more at www.coinhako.com/institutional) 0% Why ...
How do I retrieve my bank statement?
This article describes how you can retrieve your bank statement for verification purposes or otherwise. POSB/DBS You can retrieve your bank statements online via the website or app: Web Log in to digibank online Click on “Request” on the menu and ...
Coinhako Token Recovery Policy
Before you send crypto out of Coinhako, check three things: The coin — the token you are sending is a token the receiving address accepts. The address — copy and paste it, then check that the first and last few characters match. The network — the ...