Coinhako Services | FAQs | Knowledge Base

FAQs
Frequently Asked Questions (FAQ) About KYC
How long is my verification take at Coinhako? With our SingPass integration, it should take no more than a few minutes to complete the KYC. If your verification is taking longer than stated, kindly contact our support team for assistance or try some ...
FAQs about Coinhako
Fee and charges How much are Coinhako fees? We charge varying fees for using different features on our platform: **Enjoyed reduced fees with Coinhako rewards Transaction Type Fees Trade with SGD at spot pricing 0.6% Trade crypto pairs at spot pricing ...
How do I retrieve my bank statement?
This article describes how you can retrieve your bank statement for verification purposes or otherwise. POSB/DBS You can retrieve your bank statements online via the website or app: Web Log in to digibank online Click on “Request” on the menu and ...
Coinhako Token Recovery Policy
It is your responsibility to ensure that coins are being sent to the correct address although recovery services are offered on a case by case basis. Please note the following for token recovery: Token recovery will be evaluated on a case-by-case ...

Popular Articles
Coinhako Basics: What is Compound (COMP)?
Moved to: https://www.coinhako.com/coins/COMP/USD
Can people see how much Bitcoin (BTC)/Ether (ETH) I have?
The privacy aspect of owning cryptocurrencies like Bitcoin (BTC) and Ether (ETH) is a common concern among users. While these digital assets operate on a decentralized network, the level of transparency can vary. For Bitcoin (BTC), blockchain ...
Coinhako Basics: What is Polkadot (DOT)?
Moved to: https://www.coinhako.com/coins/DOT/USD
FAQs about Coinhako Earn
In line with proposed updates to local regulations for providers licensed under the Payment and Services Act, Coinhako Earn for retail users will be discontinued as of 1 Oct 2023. What will happen to my Earn subscriptions? All ongoing earn ...
Coinhako Token Recovery Policy
It is your responsibility to ensure that coins are being sent to the correct address although recovery services are offered on a case by case basis. Please note the following for token recovery: Token recovery will be evaluated on a case-by-case ...

FAQs