Account Management Guides
Passkeys — Faster, Safer Logins for Coinhako
Passkeys are a safer, faster alternative to passwords. With a passkey, you can sign in using your device’s built-in authentication (Face ID, Touch ID, PIN, or security key) without needing to remember complex passwords. What is a Passkey? A passkey ...
How to Use and Set up the Anti-Phishing Code on Coinhako
Phishing is a common scam where attackers pretend to be someone you trust—like Coinhako—in order to steal sensitive information or take control of your account. One simple and effective way to stay safe is by setting up your Anti-Phishing Code. What ...
How to Change Your Email Address on Coinhako
Overview Changing your email address on Coinhako requires identity verification to protect your account. The process takes around 5–10 minutes. Before You Start Make sure you have the following ready: Your current Coinhako password Access to the new ...
Unlocking Your Account
Locked your Coinhako account by accident? Simply submit a request for our support team to unlock your account on your behalf. It's that easy! If you had received a Login Notification from an unwarranted Login attempt (not by yourself), please notify ...
Password Reset Instructions
This article talks about the different ways you can reset your Coinhako password. Resetting your password on the Login page 1. Select the 'Sign in' option. 2. Select 'Forgot password?' 3. Enter the email address registered with Coinhako. 4. An email ...
Coinhako verification guidelines
To comply with regulations and keep your account secure, all Coinhako users must complete identity verification. Here’s what to expect and how to pass smoothly. What you’ll need A mobile phone to receive an OTP (one-time password) An accepted ...