Account Management Guides
How to Use and Set up the Anti-Phishing Code on Coinhako
Phishing is a common scam where attackers pretend to be someone you trust—like Coinhako—in order to steal sensitive information or take control of your account. One simple and effective way to stay safe is by setting up your Anti-Phishing Code. What ...
Changing Your Coinhako Email Address
This article shows the steps to changing your Coinhako email address Changing your Coinhako email address 1. Log into your Coinhako account. 2. Click on your name in the top-right corner and choose ‘Account information'. 3. Select the ‘Change email’ ...
Unlocking Your Account
Locked your Coinhako account by accident? Simply submit a request for our support team to unlock your account on your behalf. It's that easy! If you had received a Login Notification from an unwarranted Login attempt (not by yourself), please notify ...
Password Reset Instructions
This article talks about the different ways you can reset your Coinhako password. Resetting your password on the Login page 1. Select the 'Login' button. 2. Select 'Forgot your password?' 3. Enter the email address registered with Coinhako. 4. An ...
Coinhako verification guidelines
To comply with regulations and keep your account secure, all Coinhako users must complete identity verification. Here’s what to expect and how to pass smoothly. What you’ll need A mobile phone to receive an OTP (one-time password) An accepted ...